Such ridiculous stuff happens in my life, even I can hardly believe it. I seem to swim in a sea of insanity. Am I the only one? Here’s the latest:
Daughter Susan sent me a birthday gift in July — a used book I enjoyed, some crackers I like and a tiny, loving book. Nice…
Shortly afterwards FedEx sent me a statement for $27.19. Susan said it was incorrect and contacted them. The next month, another came. Again Susan took care of it. The most recent one reads: ‘Final Payment Reminder’. No one wants to lose their credit rating for 27 bucks, so I called poor Susan and said I’d call them myself.
I waited much too long for an answer. What else is new? George (not his real name to save him embarrassment) looked into the matter and determined Susan was right, the invoice WAS incorrect. He decided I actually owed 40 cents.
My dear friend Celine would have asked what for, but she’s better at getting down to bare facts. I have no idea how he came to that conclusion. My response?? I just burst out laughing.
‘Surely you can write that off.’
‘Unfortunately, I can’t do that.’
‘Then, how about taking 40 cents out of your pocket and contributing it?’
‘I’m not allowed to do that.’
I couldn’t believe it. How silly to waste so much time on 40 cents in this day and age.
‘C’mon. You can’t mean that.’
‘Let me check with a colleague.’ I was again to wait on hold.
‘No. I can’t do that.’ What to do?
To end the insanity and get back to my life, I DID issue a credit card payment for 40 cents. (What will Mastercard think?) But it didn’t end there.
George had to give me a ‘Case number: #E18843733, and a Confirmation number: #96332523. He must have spent about 25 minutes on the phone with me, and I lost about an hour at my end. Was it over? No!!!
Later I received an email from FedEx in both English and French telling me the adjustment had been approved for: Invoice #243833532, Tracking number: 394423256230, etc. etc. Whew!
All is not lost however. Susan promises to send me the 40 cents in American money, which is probably worth $40,000 Canadian. Yeah!